Contact Us

Have a question about your order, a product, sizing, shipping, or anything else?

We’re happy to help.

Please email us at:

krismorgan2011@thecozychartco.com

When reaching out about an order, please include:

    Your full name

    Order number

    Email used at checkout

    A brief description of your question or issue

We do our best to respond within  24–48 business hours.

Business hours:
BUSINESS HOURS: Monday–Friday, 9 AM–5 PM Central Time.

Please note: We are a small business, and response times may be longer during holidays, launches, or high-volume seasons.